Director's Monthly Report

July, 2013

During the month of July, the Department of Emergency Services processed 23,513 telephone calls; 946 Fire incidents; 3,044 EMS incidents; and 29,472 Police incidents.  We experienced a four-hour failure of the CAD system due to a failed Network Interface Card.  During the outage we operated using our established manual backup system with no issues.

Rebanding Project;  the project is on track to be completed around February, 2014.  On August 28, there will be a “dry run” for the infrastructure cutover to the rebanded frequencies.  During this time, the entire radio operations will be on the backup system.

Voice Radio Project;  the Customer Design Review was completed in June.  Tower acquisition is still a major issue; some sites being more difficult than others.  Some of the present tower sites have failed structural analysis and they are being reviewed to determine the best path forward for these sites.

Computer-Aided Dispatch System (CADs);  We have begun the process of preparing data for transfer from the old CADs to the new system. 

Training Facility;  The site work for the Tactical Village is done.  The bid package for the actual building/prop construction should be released in early September with the award anticipated in November.  Last month the Campus hosted 399 people at 26 events/training.