The following information was sent to all Police, Fire and EMS Chiefs
Chiefs:
Upon investigating complaints from the field of low transmit audio from the new fire collar mics for the new Ascend portable radios, EF Johnson has confirmed this issue. We plan an immediate exchange of ALL of your collar mics for the new Ascend portable radio.
An EF Johnson rep will bring the new mics to your station. We ask your cooperation in helping us exchange all of your mics during this initial visit. DES will work with you to swap any remaining mics at a later date.
Please advise me of the earliest date and time you will be able to accommodate this swap (a meeting/training night or if you can assemble the needed mics at a time specifically to accommodate this swap). We hope to start this as early as tomorrow night 02/01 and finish the bulk of the swaps within a week
Chris Brignola
Technical Support Division
Chester County Department of Emergency Services
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