Notice to Fire and EMS Providers - Paging Update

As you may be aware, there has been an on-going audio quality issue with the Paging System.  Over the last several days, an escalation of the severity of the issue has occurred in the West Chester and Goshen areas.

Update:  The paging issues over the last several days in the West Chester and Goshen areas are resolved.  The paging vendor identified the problem and made corrections during the evening of 2/12/13.  DES has confirmed the corrections with a series of test pages.  We will continue to work with the paging vendor towards a resolution to the ongoing audio quality in general.

 If you are experiencing any change in the audio quality in your area, please report this issue using the Enterprise Wizard program and submitting a System Issue Report giving as many details as possible.

 Technical Engineers are scheduled to arrive at the GSC later this afternoon to begin to diagnose the current issues via testing of the paging system.